This Privacy Policy explains how PureSpace Cleaners handles personal data in connection with move-in and move-out cleaning services, including empty-property deep cleaning and related booking, access, and handover arrangements.
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion of data that is no longer needed, or objection to certain processing. You may also ask us to review a concern about how your information is handled.
To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We will review verified requests and respond within a reasonable period, taking into account the nature of the request and any legal exceptions.
We retain personal data for the period needed to manage inquiries, complete services, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer needed, we delete it or de-identify it where appropriate.
The updated version will apply from the date it is posted on the site unless a different effective date is stated. We may also provide a notice through the site or by direct communication when a change is material.
We use personal data to respond to inquiries, review property condition details, prepare custom quotes, confirm appointments and access arrangements, carry out cleaning visits, manage handover completion, process payments, maintain records, improve site reliability, and comply with legal obligations. We may also use condition photos and service notes to document scope and completion.
We may share data with payment processors, communication tools, hosting providers, and other operational vendors that support booking, site operation, recordkeeping, or payment handling. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality.
Personal data may be shared with public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or support the establishment, exercise, or defense of legal claims.
We may collect identifiers and contact details, property and service details, appointment preferences, access instructions, payment-related information, communication records, and condition photos submitted for quote review or service planning. We may also process technical data such as device and browser information, log data, and basic usage records when the site is visited.
We receive data from website forms, phone or email communications, booking and access confirmations, payment interactions, and photos or notes shared to describe the property condition. Some technical data is generated automatically when the site is accessed or used.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent depending on their function.
Where cookies or similar tools are used, you may manage them through your browser controls. Some features may not function properly if certain cookies are disabled, especially those needed for basic site operation or form handling.
